Guest Services

Dear Guests,

Step through the doors of The Fairmont Chateau Whistler and allow yourself to be whisked away by supreme luxury, sublime cuisine, designer golf courses, a rejuvenating spa, and an unforgettable ski experience.

The breathtaking mountains aren't the only thing you will be impressed by. Exceptional service that caters to you every need will ensure that your stay is a memorable one. 

A taste of what awaits you at The Fairmont Chateau Whistler:

  • A friendly concierge team to assist you with exploring the myriad of Whistler's activities, sights and restaurants.
  • A talented culinary team boasting a the finest of Pacific Northwest cuisine to be enjoyed in The Wildflower, Portobello, Mallard Lounge and Terrace or In-Room Dining.
  • A fully equipped health club featuring fitness center, Eucalyptus steam rooms, sauna, hot tubs, tennis courts and a heated lap pool with underwater music.
  • Exceptional business services necessary for all business travelers including High Speed Internet access.
  • The Chateau Whistler Golf Course, the award-winning 18 hole, par 72 golf course designed by Robert Trent Jr.
  • Home of Vida Wellness Spa, a unique spa experience with a holistic approach to health and healing.
  • Ski in/Ski out facilities.

The Fairmont Chateau Whistler carries on the Fairmont's tradition of unequalled elegance and impeccable service in mountain retreats.

We look forward to welcoming you to The Fairmont Chateau Whistler!

Restaurants and Bars

'One cannot think well, love well, sleep well, if one has not dined well.'

Virginia Woolf, English Novelist (1882-1941)
'A Room of One's Own'

The recipe for a truly unique dining experience is simple.

Combine together:
25 cups of creativity from Executive Chef Vincent Stufano's talented culinary team.

30 well rounded cups of tantalizing West Coast flavors blended with a wide range of local and regional flavors in The Wildflower, Portobello, The Mallard Lounge and In-Room Dining.

250 bottles of vintage wines, local and international, enjoyed in the exclusive Wildflower Wine Room.

One gracious team with impeccable service guaranteed to create a lasting impression.

Two large outdoor fire pits where you can keep warm and sip on a wide selection of marvelous martinis and scotches on the Mallard Terrace.

One fully ventilated cigar room in the Mallard Lounge where you can indulge in a variety of cigars and cognacs from around the world

Method:
Blend well during your stay to obtain optimum flavors and to create long lasting memories!

General Services
  • Babysitting                              
  • Bell Staff                                   
  • Bicycle and Ski Storage                                 
  • Check-In and Check-Out Times                                 
  • Concierge                                 
  • Elevators                                   
  • Express Check-In/Out                                 
  • Fireplaces                                 
  • Gift Shops                                   
  • Housekeeping                                  
  • Laundry Services                                   
  • Parking                                        
  • Safety Deposit Boxes                                   
  • Wheelchair Accessibility
Golf

 Whistler has become one of the premier golf destinations in Canada and the Chateau Whistler Golf Club is mist certainly of the reasons why.  Rated 'Four and a half stars' by Golf Digest.  Designed by Robert Trent Jones Jr. and opened in 1993, the par 72, 18-hole course offers a golf opportunity unmatched in the region. 

By allowing nature to dictate the path without constraints of commercial influence, the course traverses creeks, ponds, stands of ancient Douglas Firs and granite rock faces, which testify to the fact that this magnificent course follows closely the natural state of the rugged terrain.

Winding its way through some of the most interesting terrain in Southwestern British Columbia, the course provides enough fun and challenge for everyone.  Carved out of the Coastal Mountain slopes, with elevation changes of more than 400 ft. overall, this magnificent golf course is generous to the eye.  The terrain being rugged but balanced by this serene manicured course. Remember to bring your camera as well as your clubs to enjoy this course to its fullest.

Health Club / Spa

Vida Wellness Spa, Fairmont Chateau Whistler
Feel well, look well, live well.
An escape from reality to natural elegance, Vida Wellness Spa, Fairmont Chateau Whistler is an innovative spa brand emphasizing healing and health.  The philosophy of Vida Wellness Spa is strongly rooted on the delicate balance of inner calm, outer vitality, sensory pleasure and spiritual health.  A holistic approach that blends the ancient Indian principles of Ayurveda together with modern practices ensures that each guest receives a personalized treatment that meets their individual needs.

Ski

DOWNHILL SKIING
More than 7,000 acres of skiable terrain and a vertical rise of more than 5,200 ft. on two magnificent side-by-side mountains have earned Whistler/Blackcomb an unbeatable reputation.

The Fairmont Chateau Whistler Resort and Whistler/Blackcomb are the recipients of the following prestigious awards:

  • #1 Ski Resort in North America: SKIING Magazine  
  • #1 Ski Resort in North America: Conde Nast Traveler 
  • #1 Resort Hotel in Canada: Travel & Leisure  
  • #1 Ski Resort in North America: SKI Magazine  
  • Top 20 Foreign Resorts, Gold List: Conde Nast Traveler
More Activities

WINTER ACTIVITIES
 

A winter wonderland like no other, Whistler transforms into a playground for all ages to enjoy.  An abundance of activities await you whether it be skiing or snowboarding, take hold of the adventure!

Backcountry Programs   
Let Whistler/Blackcomb's experienced ACGM guides and instructors take you on a tour of Whistler's impressive backcountry. Pre-registration is required.

Dog Sledding 
Experience one of the most ancient forms of travel over snow. Ask about booking an exhilarating dog sled ride at the Concierge desk.

Fishing 
Sign up for guided winter fishing trips to secret river locations and catch salmon, steelhead, trout and char.

Flight seeing
Breathtaking scenic glacier tours, landings, heli-picnics, backcountry skiing and snowshoeing are all options. Charter service is also available from a number of helicopter companies.

Heli-Skiing
Heli-skiing is the perfect activity for intermediate and advanced skiers looking to add a thrilling new dimension to their ski vacation.

Ice Skating
Enjoy indoor ice skating or drop-in hockey at Whistler's Meadow Park Sports Center. Skate rentals are available at the arena.Outdoor skating is also available at Powder Mountain Lakeside Lodge.

Indoor Rock Climbing
Take part in the largest growing sport in North America at an indoor climbing wall. The Great Wall Underground is Whistler's climbing center.

Library
Lose yourself in a good book at the Whistler Public Library, located in Village North.

Mountaintop Sightseeing
Enjoy a spectacular ride on Whistler Mountain's fully enclosed Village Gondola or on one of Blackcomb's covered express quad chairs. Pick up your sightseeing passes at the base of either Whistler or Blackcomb Mountains.

Movies
Take in a first run movie at the Rainbow Theatre, located on the lower level of the Whistler Conference Center.

Museum
Offering exhibits and information on the region, natural history and skiing. Historical slide shows and valley tours are also available. The Whistler Museum includes a gift shop and research facilities.

Racquet Sports
Ace your partner on one of the free public courts located throughout the Whistler Valley or play on one of the three courts available at The Fairmont Chateau Whistler. Squash courts may be booked in advance at The Meadow Park Sports Center.

Sleigh Rides
Join in on a cozy sleigh ride through a winter wonderland. Bonfires and sing-along at an authentic Native teepee are all part of the experience.

Snowmobiling
Tours are available for all levels of experience and qualified guides lead every tour. A fun and beautiful way to see the mountains and valley from a whole new point of view.

Snowshoeing
Trek along tranquil forest trails on snowshoes. Guides, instruction and rentals can all be booked through the Whistler Activity and Information Center or book a tour through The Fairmont Chateau Whistler Concierge.

Swimming
Go for an invigorating swim in The Fairmont Chateau Whistler lap pool, or relax in one of the four the hot tubs, Eucalyptus steam rooms, or sauna.


SUMMER ACTIVITIES
 

A little bit of sun goes a long way in Whistler!  Enjoy the grandeur of activities and experience the excitement that the summer bestows upon Whistler.

Alpine Sightseeing and Hiking
Ride high-tech lifts to the wonderful alpine world.  High above the Village on Whistler Mountain you can enjoy a leisurely stroll through alpine meadows bursting with wildflowers and hike marked trails that lead to serene alpine lakes.

Whistler Mountain's fully enclosed gondola will whisk you to the alpine in comfort. Sightseeing passes are available at the Whistler Activity and Information Centre.

Whistler Mountain
Whistler Mountain's summer program includes informal walks by qualified mountain hosts eager to share their knowledge of the local history, flora and fauna. The mountain also features seven designated hiking trails, each with varying degrees of difficulty and accessibility. Glacier tours are also available in the early summer. Before the snow pack recedes, take in a guided trek on snowshoes or in a snowcoach and access special wildlife viewing and photo opportunities with the whole family.

Blackcomb Mountain
Take an informative and exciting tour of Blackcomb Mountain and the surrounding valley on an All Terrain Vehicle Tour. Climb aboard a modern and quiet ATV and let a professional guide lead you along a variety of trails and open play areas. A great rainy day activity.

Children's Programs: 

Whistler/ Blackcomb- Whistler Summer Kids is a daily drop-in program for children ages 18 months to 14 years. In our mountain playground, the opportunities for adventure are endless. Activities include hiking, canoeing, windsurfing, rock climbing, arts and crafts, wildlife and nature discussions and more.

Recreation Center - Meadow Park Sports Centre is a full-facility recreation center with an ice arena, squash courts, fitness center, six lane swimming pool, children's fun pool and outdoor water park. Join other children for activities such as canoeing, swimming, sailing and other sports as well as field trips, theatre and games.

Climbing and Mountaineering
Discover Whistler's spectacular back country with a professional guide, from day-hikes to expeditions. All guides are SCMG certified.

Fishing
Sign up for guided summer fishing trips to secret valley and alpine locations, accessed by 4x4 vehicle, boat, helicopter or plane. 'Catch and release' is strongly encouraged. Licenses are required and can be purchased at various locations throughout the Valley.

Fitness Centers
Get in a workout at hotel's gym or Whistler's fitness center. Aerobic, body building and personal weight training programs are also available.

Flightseeing
Various companies in the area provide a range of tours from a 20-minute sightseeing trip to an all-day excursion with a gourmet lunch on a glacier. Eliminate the uphill climb and spend the day wandering through alpine meadows or discovering alpine lakes. Use your imagination - fly in for a three-day camping trip with the family or try a heli-mountain bike trip: fly in, ride out. Charter service is available from a number of helicopter and floatplane companies.

Golf
The Sea to Sky corridor offers seven spectacular golf courses in the Sea to Sky area. Four of the courses are designer courses including the Chateau Whistler Golf Club designed by Robert Trent Jones Jr.  Tee time reservations recommended.

Hiking
Day or overnight hikes are available on the myriad of self-guided park routes in the Valley and on surrounding mountains. Heli-hiking trips offer even more exciting alpine adventures. The best time for hiking is from July to October, when you can view a wide variety of flora and fauna. Trail maps and campsite information are available at the Whistler Activity and Information Centre.

Horseback Riding
Join in on an unforgettable day of fun, riding through lush meadows, across rivers and along shaded lakeside paths. Or, saddle up and explore the alpine terrain of Whistler Mountain or on the lower part of Blackcomb Mountain.

In-Line Skating
Skaters can enjoy the paved trail system that winds its way throughout the Valley. Skates and safety equipment rentals, as well as clinics are available through many of Whistler's sport stores.

Library
Lose yourself in a good book at the Whistler Public Library, located in Village North.

Massage/ Spa Services
Leave the world behind at the new Vida Wellness Spa, Fairmont Chateau Whistler. With a holistic approach to heal and healing, choose from a wide range of unique treatments designed to relax the body and restore natural balance.

Mini Golf
Play a round at an 18-hole mini golf course with holes named after Blackcomb's most inspiring ski terrain.

Mountain Biking
Whistler offers unsurpassed biking experiences, from paved paths and heli-biking to alpine tours and thrilling mountain descents. Rent a bike by the hour, by the day, or take a guided tour which includes a mountain bike and accessories.

Movies
Take in a first run movie at the Rainbow Theatre located on the lower level of the Whistler Conference Centre.

Museum
Offers exhibits and information on the region, natural history and skiing. Historical slide shows and valley tours are available. The Whistler Museum also has a gift shop and research facilities.

Off Road 4X4 Tours
Explore the beauty of Whistler's natural environment from the comfort of a four-wheel drive vehicle. Experienced and knowledgeable guides drive passengers to breathtaking destinations up mountains and through valleys. Passengers of all ages can take in spectacular views while experiencing the thrill of off-roading.

Racquet Sports
Ace your partner on one of the free public courts located throughout the Whistler Valley or play one of the 3 courts available at The Fairmont Chateau Whistler. Squash courts may be booked in advance at The Meadow Park Sports Centre.

River Rafting/ Jet Boating
Local rafting companies offer everything from an hour long float trip to a multi-day adventure exploring the many rivers in the Whistler area. Jet boaters will see adventure-seekers zipping through the headwaters to view waterfalls and wildlife, and then riding the waves for an unforgettable thrill.

Scenic and whitewater rafting excursions, 'Raft and Dine' and 'Saddle and Paddle' trips are available on local lakes and rivers through many local rafting companies.

Swimming
Go for an invigorating swim in The Fairmont Chateau Whistler lap pool, or relax in one of the four hot tubs and Eucalyptus steam rooms. There are also many beautiful lakes to enjoy in the Whistler valley.

Weddings

One special day, one special moment held at one special place, The Fairmont Chateau Whistler. Capture memories and experience the romance in a setting that is perfect for the happy couple to embark on their new life together.

Whether you are planning for a group of two or more than 200, The Fairmont Chateau Whistler has a variety different room sizes to suit your needs.