Revolutionizing the Service Industry, The Ritz-Carlton Hotel Company Wins Coveted Malcolm Baldrige National Quality Award for the Second Time

The Malcolm Baldrige National Quality Award
The United States Department of Commerce

• The first and only hotel company to win the award; the first and only service company to win the award two times, 1999 and 1992

Worth Magazine
2000 Readers' Choice Award

• The Ritz-Carlton Hotel Company is the "Best Luxury Hotel Chain"

2001 Singapore Quality Award

• The Ritz-Carlton, Millenia Singapore

2002 National Quality Award

• The Ritz-Carlton, Dubai

Conde Nast Traveler's 2002 Gold List,
Best Hotels in the U.S.

• The Ritz-Carlton, Amelia Island
• The Ritz-Carlton, Atlanta
• The Ritz-Carlton, Cleveland
• The Ritz-Carlton, Huntington Hotel & Spa
• The Ritz-Carlton, Kapalua
• The Ritz-Carlton, Laguna Niguel
• The Ritz-Carlton, Marina del Rey
• The Ritz-Carlton, Naples
• The Ritz-Carlton, New Orleans
• The Ritz-Carlton, Palm Beach
• The Ritz-Carlton, Pentagon City
• The Ritz-Carlton, Philadelphia
• The Ritz-Carlton, Phoenix
• The Ritz-Carlton, San Francisco
• The Ritz-Carlton, St. Louis
• The Ritz-Carlton, Tysons Corner
• The Ritz-Carlton, Washington D.C.
  
• The Best Rooms Asia/Australia/Pacific Nations, The Ritz-Carlton, Bail Resort & Spa
• The Best Activities in the Americas, The Ritz-Carlton, Cancun
• The Best Service in the United States, The Ritz-Carlton, Kapalua
• The Best Service in the Americas, The Ritz-Carlton, Cancun

Business Travel News, 2002 Top U.S. Hotel Chain Survey

• #1 The Ritz-Carlton Hotel Company,  L.L.C.

Training Magazine, 2002 Top 100,

• #8 The Ritz-Carlton Hotel Company, L.L.C., Leadership Center

The Asian Wall Street Journal and Far Eastern Economic Review, Best Employers,

• Best Employers in Asia, The Portman Ritz-Carlton, Shanghai
• The Best Employers in China, #1 The Portman Ritz-Carlton, Shanghai
• Best Employers in Hong Kong, #1 The Ritz-Carlton, Hong Kong
• The Best Employers in Singapore, #2 The Ritz-Carlton, Millenia Singapore 

2002 National Quality Award

• The Ritz-Carlton, Dubai

Conde Nast Traveler's, 2002 Hot List,
52 Top New Hotels

• The Ritz-Carlton New York, Battery Park

50 Top New Restaurants

• Jer-ne at The Ritz-Carlton, Boston Common

2003 Mobil Five-Star Awards

Lodging

• The Ritz-Carlton, Naples
• The Ritz-Carlton, Palm Beach
• The Ritz-Carlton, San Francisco

Restaurants

• The Dining Room at The Ritz-Carlton, Buckhead

American Automobile Association (AAA)
2003 Five Diamond Awards

Lodging

• The Ritz-Carlton, Amelia Island
• The Ritz-Carlton, Buckhead
• The Ritz-Carlton, Cancun
• The Ritz-Carlton, Half Moon Bay
• The Ritz-Carlton Golf & Spa Resort, Rose Hall, Jamaica
• The Ritz-Carlton, Kapalua
• The Ritz-Carlton, Laguna Niguel
• The Ritz-Carlton, Marina del Rey
• The Ritz-Carlton, Naples
• The Ritz-Carlton, New Orleans
• The Ritz-Carlton New York, Battery Park
• The Ritz-Carlton New York, Central Park
• The Ritz-Carlton, Palm Beach
• The Ritz-Carlton, Philadelphia
• The Ritz-Carlton, San Francisco
• The Ritz-Carlton, Washington D.C.

Restaurants

• The Dining Room at The Ritz-Carlton, Buckhead
• The Dining Room at The Ritz-Carlton, Laguna Niguel
• The Dining Room at The Ritz-Carlton, Naples
• The Dining Room at The Ritz-Carlton, San Francisco
• The Grill at The Ritz-Carlton, Amelia Island
• Victors at The Ritz-Carlton, New Orleans
• The Club Grill at The Ritz-Carlton, Cancun
• Fantino at The Ritz-Carlton, Cancun