| Sonesta encourages meeting planners to outline a preliminary program at the initial contract signing phase. Although in recent years lead time prior to programs has gotten shorter, the following schedule should apply. Upon receipt of our contract, our Conference Service and Catering Departments will send a letter of introduction to the appropriate party providing contact information and a detailed description of our services.
Approximately thirty days prior to your group's arrival, our conference services staff will contact you via telephone to discuss the details of the conference. At that time, our staff will work with you to outline an itinerary and arrange meeting and function locations.
From the tentative itinerary, we will generate a working draft of your program's agenda and
circulate copies to all hotel departments. Fifteen days prior to your group's arrival, our team will disburse a final itinerary for review at the hotel’s weekly staff meeting.
Our experienced and professional staff wants your experience at the Sonesta Beach Resort Key Biscayne to be rewarding and productive. At any phase of the planning process, we encourage you to contact the Conference Service Department to address your questions. |
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